University of California, Riverside

Police Department



Communications


The Communications Center at the University of California is staffed 24 hours a day, seven days a week. There are 7 full-time Public Safety Dispatchers (PSD's) that work rotating shifts. There are 3 Lead Public Safety Dispatchers (LPSD's) who split training duties and record functions. The Communications Division is overseen by the Communications Supervisor.

PSD's monitor several talk groups on the 800 MHz radio system as well as the Riverside Police Department and Riverside Sheriff's Office radio frequencies. The radio system utilized by the Police Department is completely interoperable with other Police agencies; meaning they have the capability of patching several different frequencies onto one talk group. This capability is essential in the event of a major incident or an event with multiple agencies responding.

The Communications Center is also the Public Safety Answering Point (PSAP) for all 9-1-1 calls originating from campus telephones. PSD's also answer all police business phones and emergency callbox lines. Emergency callboxes are located throughout the campus.

PSD's complete transactions utilizing the California Law Enforcement Teletype System (CLETS), National Law Enforcement Teletype System (NLETS) and various other local, state and federal systems.

Communications personnel also monitor various intrusion, robbery and fire alarms for campus property, and assist the public at the front counter.

Communications Training

New employees of UCPD Communications are placed in the training program with a Communications Training Officer (CTO). The training program consists of 4 phases; call taking, backup radio, primary radio and final evaluation.

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Police Department
3500 Canyon Crest Drive

Emergency (Police, Fire, Medical): 911
Tel: (951) 827-5222
Fax: (951) 683-1639

E-mail: ucpdgeneralmail@ucr.edu
This email account is not monitored 24 hours a day. If you have a need for police assistance please call 911 or
(951) 827-5222.

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